Support

Welcome to the Support Page for our Electric Two-Wheelers! We're here to assist you with any questions or issues you may have regarding your electric vehicle. Below you’ll find helpful resources, contact information, and frequently asked questions

Affordable, Peaceful, and Purpose-Driven – Ride Clean, Ride Connected

Getting Started

User Manual

Download the user manual for detailed instructions on operating and maintaining your electric two-wheeler.

You can charge your electric two-wheeler by plugging the charger into a standard outlet and connecting it to your scooter. Ensure the vehicle is turned off during charging for safety.

The range typically varies by model, but most of our electric scooters can travel between 50 to 100 km on a full charge. Check your specific model's specifications for exact details.

A full charge usually takes between 4 to 8 hours, depending on the model and battery size. For faster charging options, refer to your user manual.

Regular maintenance includes checking tire pressure, brakes, lights, and battery condition. We recommend servicing your scooter every six months to ensure optimal performance.

Most of our electric two-wheelers are designed with weather-resistant features. However, it's best to avoid riding in heavy rain to protect the electrical components.

If you notice a significant drop in range or the battery doesn’t hold a charge as well as it used to, it may be time for a replacement. Contact our support team for assistance.

Our electric two-wheelers come with a 3-year battery warranty and a 1-year vehicle warranty or 20,000 km, whichever comes first. Please refer to the warranty policy for more details.

You can locate nearby charging stations .Many public places, shopping centers, and dedicated charging stations have been installed.

To prolong battery life, avoid deep discharges, charge regularly, and store the scooter in a cool, dry place. Avoid leaving the battery uncharged for extended periods..

You can reach our customer support team by calling [Phone Number], emailing [Email Address], or using the live chat feature on our website for immediate assistance.

Feedback

Your feedback is valuable! Please let us know how we can improve our products and services. Fill out our feedback form here.

Thank you for choosing our electric two-wheeler. We’re here to support you every step of the way!